Refund and Returns Policy

At ThriftyTherapist.com, your satisfaction is our priority. If you are not entirely happy with your purchase, our Refund and Returns Policy is here to assist you. Please read the details below to understand the terms and procedures.

1. Returns

  • Items can be returned within 7 days of delivery.

  • To be eligible for a return, the product must:

    • Be unused, unopened, and in its original condition.

    • Be in the original packaging with all accessories and tags included.

  • Certain items, such as personal care products, cosmetics, and clearance items, are non-returnable due to hygiene and safety concerns.

2. Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 7-10 business days to your original payment method.

  • Shipping fees (if applicable) are non-refundable unless the return is due to our error.

3. Exchanges

  • We only replace items if they are defective or damaged.

  • To request an exchange, contact us within 48 hours of receiving the product at [email protected] with proof of the defect or damage.

4. How to Initiate a Return or Refund

  1. Email us at [email protected] with your order details, reason for return, and photos (if applicable).

  2. Once your return request is approved, we will provide you with the return shipping address.

  3. Customers are responsible for return shipping costs unless the product is defective or incorrect.

5. Non-Returnable Items

The following items are not eligible for return or refund:

  • Opened or used products.

  • Personal care items, cosmetics, and hygiene products.

  • Clearance and sale items.

6. Late or Missing Refunds

  • If you haven’t received a refund after the stated time, first check with your bank or payment provider.

  • If the issue persists, contact us at [email protected] for further assistance.

7. Damaged or Defective Items

  • If you receive a damaged or defective item, notify us within 48 hours of delivery.

  • Email us at [email protected] with your order details and photos of the damaged product.

  • We will arrange for a replacement or refund based on your preference.

8. Contact Us

For any questions or concerns regarding our Refund and Returns Policy, please reach out to us:

Thrifty Therapist
Email: [email protected]
Website: www.thriftytherapist.com

We value your trust and strive to provide a seamless shopping experience. Thank you for choosing ThriftyTherapist.com!